Frequently Asked Questions

Find answers to the most common questions about our platform.

Click on "Sign Up" on the login page, enter your email and password, and verify your email address to activate your account.

We offer Basic (SD), Standard (HD), Premium (4K), and Annual plans. Visit our Subscribe page for details.

Yes, the number of simultaneous devices depends on your plan: Basic (1), Standard (2), Premium (4).

Go to your Dashboard > Subscription > Cancel. Your access continues until the end of your billing period.

Yes, new users get a 7-day free trial on Premium and Family plans. No credit card required.

We support SD, HD, FHD, and 4K HDR depending on your subscription plan and device capabilities.

Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox.

Offline downloads are available on Premium and Annual plans. Downloaded content expires when your subscription ends.

How do I create an account?